The terms and conditions stated here and listed below shall apply to all work performed by 501 Graphic Design on behalf of the Client. 501 Graphic Design reserves the right to refuse any work for any reason. 501 Graphic Design reserves the right to change any of these terms and conditions at any time without notice; changes become effective immediately. By using this website, you are fully accepting the terms, conditions and disclaimers contained in this notice.
Payment is accepted via cash, check or credit card (through PayPal). A non-refundable deposit of 50% of the total estimate of the project is required before any design work can begin, with the remaining balance due upon completion of the design work. The Client will have the opportunity to approve additional charges should any occur as the work progresses. Payment in full will release completed design files for publication. Any account with a balance older than 30 days past the initial invoice date will be subject to compounding interest of 1.5% of the overdue balance per month.
501 Graphic Design, at its sole discretion, may offer a full or partial refund or a discount to the Client under certain circumstances.
The Client, at their discretion, may terminate further work on a project. In such a case, all time spent on the project by 501 Graphic Design will immediately become due and payable in full. The initial deposit of 50% of the design fee will not be refunded. Any 14-day span of noncommunication from the Client will result in the project's cancellation. In this instance, the initial deposit of 50% will not be refunded. If the Client desires continuation of the project, a new deposit will be required at the current design rate.
501 Graphic Design strives to meet realistic deadlines set and agreed upon through clear communication with the Client, but turnaround always varies from project to project. The amount of time the Client takes to review a proof prior to requesting a revision or approving final artwork can and will greatly affect turnaround time. Excessive review time will alter agreed upon deadlines. If the Client has not provided text, photos, or any other content necessary for the completion of a design project within 14 days of delivery of the first design concept, the project will be canceled and subject to the conditions set forth in this document regarding canceled work.
A revision is any change whatsoever to a concept or design once it is presented. 501 Graphic Design encourages the Client to take as much time as he or she reasonably needs (no more than 14 days) to deliver accurate feedback on a design. However, excessive review time will alter agreed upon deadlines. If 501 Graphic Design is unable to contact the Client and the Client does not contact 501 Graphic Design via e-mail within 14 days after a concept or revised layout has been presented, then the project will be canceled and subject to the conditions set forth in this document regarding canceled work. In this instance, the initial deposit of 50% will not be refunded. All revision requests must be submitted via e-mail. Although the client is welcome to request revisions over the phone, 501 Graphic Design cannot guarantee accuracy of revisions unless the Client requests them via e-mail.
501 Graphic Design will not take responsibility for any copy or design errors committed on the part of the Client. The Client is encouraged to proofread all artwork carefully. In addition, 501 Graphic Design is not responsible for incorrect dates or misspelled words in files submitted by Client or jobs approved by Client upon design completion. Under no circumstances will a refund or reprint be honored for an error in files submitted by the Client.
501 Graphic Design will not be held responsible for any loss or damage sustained by the Client as a result of the use of materials created or supplied by 501 Graphic Design, including fonts, stock photos, or any material supplied by a third party. All works created by 501 Graphic Design will be considered approved for use by the Client prior to being released to the Client for use in any way. The maximum liability of 501 Graphic Design under any circumstances shall not exceed the paid amounts relating to any respective order.
Acceptance of final artwork must be in writing and will represent the final stage of the work process. Any subsequent work requested by the Client in relation to the order will result in additional charges to the Client at the discretion of 501 Graphic Design. In this circumstance, the Client will be advised of any additional fees before the work is undertaken. By approving the final work in writing, the Client assumes all responsibility for the subsequent usage of the design.
All preliminary work and materials produced by 501 Graphic Design for the purposes of developing any work for the Client remain the sole property of 501 Graphic Design, not including previously copyrighted materials supplied by the Client. Any unauthorized usage of copyrighted materials created by 501 Graphic Design will be actively pursued and prosecuted to the fullest extent of the law.
The Client unconditionally guarantees that any elements of text, photos, trademarks, or any other artwork furnished to 501 Graphic Design for inclusion in any design project are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect and defend 501 Graphic Design and its subcontractors from any claim or suit arising from the use of such elements furnished by the Client.
501 Graphic Design may wish to use examples of developmental or final completed work prepared for the Client as a part of our future marketing materials. 501 Graphic Design may also wish to use relevant sections of correspondence attributed to the Client as reference or testimonial material. If the Client does not wish for examples of such design work, reference, or testimonials, to be used in said marketing materials, the Client must provide a written request for 501 Graphic Design to refrain from using the examples, references, and/or testimonials. 501 Graphic Design will acknowledge the Client's request and refrain from using the material. If the material has already been printed or presented on the internet in some form then 501 Graphic Design will not use the material in future marketing materials. Any materials already printed or presented will remain in use.
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